AI as support, with a defined scope
The solution is configured for the available information, connected channels, and project goal.
Current capabilities
Conversation analysis
Records and analyzes conversations to identify topics, context, and support needs.
Bot support
Can prepare responses and support bots connected to the defined channels.
Context from AITHANEX Things
Can consult operational data available in Things to add context to a conversation.
Project-specific integration
Sources, systems, and usage limits are agreed and configured for each deployment.
In development
Advanced retrieval, action agents, orchestration, and other automations are in development and require validation.
Define a specific use case
We review the available data, channel, and goal before proposing an integration.
